Return and Refund Policy

Do you accept returns?

Since each bouquet is custom made, Addison Rivera does not accept returns. Please also note that once an order has been placed, it cannot be cancelled or modified in any way. If there are any issues with your order, please email us and we will make sure to resolve it.

What if I received the wrong or damaged item?
If you received an incorrect or damaged item, please contact us within 48 hours so we can quickly process it. The quickest way to contact us is to email Support@AddisonRivera.shop. Please attach photos.